Risk. Resilience. Certification.
Approach
We have structured our certification framework to provide transparency, consistency, and global recognition.
Our Approach to Certification
Our approach is designed to ensure clarity, fairness, and efficiency at every stage. As an independent and impartial certification body, we uphold rigorous standards while maintaining a client-focused approach, helping organisations achieve and maintain ISO compliance with confidence.
International Recognition & Accreditation
How RACERT’s certifications are recognised globally and aligned with international accreditation bodies.
RACERT Terms & Conditions
An overview of the legal framework, responsibilities, and contractual obligations governing RACERT’s certification services.
Use of Certification Mark
Guidelines for the proper use of RACERT’s certification mark in compliance with accreditation rules.
Certification Governance & Processes
To provide full transparency and support, we have structured our certification framework into key areas:

Certification Process
A step-by-step guide to obtaining certification, covering application, assessment, audit, and final approval.
See How the Process Works →

Certification Decision & Issuance
How RACERT evaluates and grants certifications based on compliance, audit findings, and international accreditation requirements.
Find Out How Decisions are Made →

Change of Address
What to do if your organisation relocates—how it impacts certification and the steps required for updating records.
Update Your Certification Details →

Change of Ownership or Legal Entity
Guidelines for organisations undergoing mergers, acquisitions, or restructuring, and how to maintain certification validity.
Notify Us of Ownership Changes →

Complaints & Appeals Process
A structured mechanism for resolving disputes and addressing concerns related to certification decisions.
Resolve a Certification Concern →

Suspending, Withdrawing & Reducing Certification Scope
Conditions under which a certification may be suspended, revoked, or adjusted due to non-compliance or scope changes.
Learn More →

Contact A Specialist
Need expert help? Our specialists are here to guide you with the support you can trust.

Verify a Certificate
Authenticate the details of a certificate issued by RACERT in just a few clicks.