Suspending, Withdrawing & Reducing Certification Scope

In certain situations, it may be necessary to suspend, withdraw, or reduce the certification scope of a certified organisation. These measures are taken to ensure compliance with accreditation requirements and uphold the trust associated with RACERT certifications.

Certification Suspension

Withdrawal of Certification

Scope Reduction & Other Corrective Actions

Requesting Withdrawal or Scope Reduction

Certification suspension may occur in the following situations:

  • Failure to Meet Certification Requirements – If a certified management system persistently or seriously fails to comply with the required standards, including effectiveness concerns.

  • Refusal of Mandatory Audits – If a certified client does not allow surveillance or recertification audits at the required intervals
  • Voluntary Suspension Request – Clients may request temporary suspension due to operational changes affecting compliance.

  • Misuse of Certification or Logo – Any unauthorised or misleading use of RACERT certification marks.

  • Serious Complaints Against the System – Verified complaints indicating the management system is not being maintained effectively.

  • Failure to Meet Contractual Obligations – Non-adherence to RACERT’s certification terms and conditions.

Upon suspension, the certification remains inactive until the organisation takes corrective actions within a defined timeframe.

Certification withdrawal is considered when:

  • The organisation fails to rectify issues leading to suspension within the given timeframe.
  • A serious breach of certification requirements or ethical misconduct is identified.
  • The organisation requests voluntary withdrawal from certification.

Once withdrawn, the client must cease all use of RACERT certification and associated marks immediately.

In cases where non-conformities affect only part of a certified scope, RACERT may:

  • Allow certification continuation under specific conditions.
  • Reduce the certification scope to exclude non-compliant areas.
  • Conduct an evaluation review of the certification status.
  • Suspend certification until corrective measures are implemented.

Organisations intending to withdraw or reduce their certification scope must submit a written request to the Certification Manager.

Contact A Specialist

Need expert help? Our specialists are here to guide you with the support you can trust.

Talk to an expert
Technology & Cloud Service Providers Secure infrastructure, implement zero-trust architecture, and comply with regulatory frameworks.

Verify a Certificate

Authenticate the details of a certificate issued by RACERT in just a few clicks.

Validate

Industry Insights

Explore the latest trends, expert analysis, and key developments shaping the industry. Our Industry Insights offer valuable information to help you stay informed and make smarter decisions in a rapidly evolving market.

No posts found.